Join us Thursday, June 5th at 2:00 p.m. EST Auto finance portals are failing to meet customer expectations— according to a recent study, only 2% of industry websites and mobile apps provide a truly valuable digital experience. When portals don’t function as engaging self-service platforms, customers struggle to complete simple tasks like making payments or accessing […]

AFSA’s State Government Affairs team submitted a comment letter to the Oregon House Committee on Behavioral Health and Health Care regarding SB 605, a bill that would significantly amend Oregon’s existing medical debt collection statutes. AFSA expressed concerns about the bill’s broad and unclear definitions, particularly the redefinition of “medical debt” to include third-party loans and credit […]

AFSA Member Companies’ assessment of the current and prospective business environment remained positive on balance in the first quarter of 2025 according to the results of AFSA’s Q1 Consumer Credit Conditions Index Survey (C3 Survey). However, the margin between those with positive versus negative views of the current and prospective business environment was smaller than […]

“Industry Expertise” is sponsored content produced by AFSA’s Business Partners’ to provide thought leadership and best practices for AFSA member companies. For more information about this sponsored content opportunity, contact Dan Bucherer. The Future of Dealer Commercial Lending: Transforming Challenges into Growth Dealer commercial lending is evolving quickly, driven by smarter data, seamless platforms, and rising […]

“Industry Expertise” is sponsored content produced by AFSA’s Business Partners’ to provide thought leadership and best practices for AFSA member companies. For more information about this sponsored content opportunity, contact Dan Bucherer. Build vs. Buy: Making the Right Customer Portal Decision Author: Lawrence Buckley Digital customer engagement is now a cornerstone of financial services. From auto […]

AFSA’s State Government Affairs team submitted a comment letter to Service Oklahoma regarding the upcoming implementation of the state’s mandatory electronic lien and title (ELT) program, scheduled to begin July 1, 2025. AFSA and the National Title Solutions Forum (NTSF) expressed concern that the program is not ready for implementation and could disrupt lien perfection and […]

On April 24th AFSA Senior Vice President Danielle Arlowe testified in person before a Rhode Island committee hearing in opposition to H 6055. This bill would opt-out the state from the Depository Institutions Deregulation and Monetary Control Act of 1980 (DIDMCA). DIDMCA introduced parity for state banks, stipulating that state-chartered banks with federal insurance are also authorized to export interest […]

This week, AFSA responded to the Office of Management and Budget (OMB) Request for Information on Deregulation. This request invited the public to identify regulations that should be rescinded along with justifications for doing so. The request sought feedback on regulations that are “unnecessary, unlawful, unduly burdensome, or unsound.” AFSA’s comment requested that OMB review 14 different rules from the Consumer Financial Protection […]

In today’s competitive financial landscape, staying ahead requires more than just traditional approaches to asset finance. When it comes to money at work between lenders and borrowers, usage-based financing is transforming auto and equipment finance by shifting from fixed-cost ownership to flexible “pay-as-you-use” models. These models offer benefits such as lower upfront costs for customers […]

“Industry Expertise” is sponsored content produced by AFSA’s Business Partners’ to provide thought leadership and best practices for AFSA member companies. For more information about this sponsored content opportunity, contact Dan Bucherer. Four Ways Lenders Can Get Paid Faster Author: Nolan Moran Maintaining healthy cash flow is crucial for lenders. Late payments don’t just hurt revenue, […]