Join us Thursday, June 12th at 2:00 p.m. EST Your Next Performance Upgrade Is in Your Process. Agentic AI and Intelligent Document Processing are reengineering the auto finance experience – slashing funding times, automating workflows, and delivering compliant, customer-ready journeys at scale. Customers expect speed. Regulators demand precision. And your teams are stuck chasing paperwork. […]

Last week, AFSA responded to the Federal Trade Commission’s (FTC) request for feedback about regulations that create impediments to competition. Our letter shared concerns about how the FTC has shifted policy regarding the Holder Rule in a manner that harms industry and consumers. The Holder Rule is a legal mechanism that makes certain servicers of […]

Join us Thursday, June 5th at 2:00 p.m. EST Auto finance portals are failing to meet customer expectations— according to a recent study, only 2% of industry websites and mobile apps provide a truly valuable digital experience. When portals don’t function as engaging self-service platforms, customers struggle to complete simple tasks like making payments or accessing […]

Last week, AFSA, along with other associations, signed a letter supporting the reconciliation bill in the U.S. House. This legislation builds on the 2017 Tax Cuts and Jobs Act by extending and strengthening key provisions that fuel the Main Street business community. The bill enhances and solidifies three cornerstone provisions for pass-through businesses: the lower individual tax rates, the Section 199A […]

Last week, AFSA, along with other associations, signed a letter to U.S. Senate leadership opposing Amendment 2239 to S. 1582, which proposes an all-in annual percentage rate (APR) cap of 10% for credit cards. While this amendment claims to protect consumers, it will have unintended consequences that harm the very people it seeks to safeguard. Research shows that government-imposed credit cards […]

Join us Thursday, June 5th at 2:00 p.m. EST Auto finance portals are failing to meet customer expectations— according to a recent study, only 2% of industry websites and mobile apps provide a truly valuable digital experience. When portals don’t function as engaging self-service platforms, customers struggle to complete simple tasks like making payments or accessing […]

AFSA’s State Government Affairs team submitted a comment letter to the Oregon House Committee on Behavioral Health and Health Care regarding SB 605, a bill that would significantly amend Oregon’s existing medical debt collection statutes. AFSA expressed concerns about the bill’s broad and unclear definitions, particularly the redefinition of “medical debt” to include third-party loans and credit […]

AFSA Member Companies’ assessment of the current and prospective business environment remained positive on balance in the first quarter of 2025 according to the results of AFSA’s Q1 Consumer Credit Conditions Index Survey (C3 Survey). However, the margin between those with positive versus negative views of the current and prospective business environment was smaller than […]

“Industry Expertise” is sponsored content produced by AFSA’s Business Partners’ to provide thought leadership and best practices for AFSA member companies. For more information about this sponsored content opportunity, contact Dan Bucherer. The Future of Dealer Commercial Lending: Transforming Challenges into Growth Dealer commercial lending is evolving quickly, driven by smarter data, seamless platforms, and rising […]

“Industry Expertise” is sponsored content produced by AFSA’s Business Partners’ to provide thought leadership and best practices for AFSA member companies. For more information about this sponsored content opportunity, contact Dan Bucherer. Build vs. Buy: Making the Right Customer Portal Decision Author: Lawrence Buckley Digital customer engagement is now a cornerstone of financial services. From auto […]