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SheppardMullin Offers COVID-19 Insights for Consumer Finance Community
Apr 07, 2020

SheppardMullin has established a comprehensive collection of resources for the consumer finance industry and other interested parties. The page contains a multitude of documents, updates and guidance at the national, state and local levels. The page also groups resources by issue area and contains a listing of upcoming webinar programs on the virus.

Virtual Auto Retailing in Today’s Marketplace: Economic Outlook & Digital Strategies for Lenders
Apr 07, 2020

Join us on May 13 at 2:00 p.m. ET for the Virtual Auto Retailing in Today’s Marketplace: Economic Outlook & Digital Strategies for Lenders webinar, presented by Dealertrack.

TD Offering Programs to Help Consumers & Businesses
Apr 06, 2020

TD Bank and TD Auto Finance are offering assistance to consumers affected by Coronavirus, including deferred payments, waived late fees and refunds on transaction fees. TD is also offering assistance with SBA and CARES loans to business customers. Consumers and business owners can reach out to TD using their Secure Message Center or by contacting the call center.

AFSA Resources & Member Stories
Apr 06, 2020

The American Financial Services Association continues to gather critical resources for members as they work to support consumers through the coronavirus crisis. The documents, available at, include AFSA's continually updated state tracking charts and comment letters to government entities nationwide.

Toyota Financial Services Offers Relief, Options for New & Existing Customers
Apr 03, 2020

Toyota Financial Services (TFS) has launched a number of relief programs available to new and existing customers. Current purchase customers can receive payment relief and lease customers that are near or at the end of their lease are eligable for a variety of different options. New TFS customers can defer payments for up to 90 days on a new or certified used Toyota vehicle.

Bipartisan Group of Members Calls for TALF Expansion to Include Unsecured Consumer Loans
Apr 02, 2020

The American Financial Services Association (AFSA) is pleased that a bipartisan group of Members of Congress wrote to Federal Reserve Chair Jerome Powell in favor of unsecured consumer loans inclusion in any Term Asset-Backed Securities Loan Facility (TALF) expansion.

WATCH TODAY | ACI Speedpay Consumer Pulse Survey Webinar
Apr 02, 2020

Join us on April 2 at 2:00 p.m. ET for ACI Speedpay Consumer Pulse Survey – Focus On Auto Finance Billing and Payment Trends, presented by ACI Worldwide.2019 marked the first year that Americans spent more time looking at a mobile device than a TV screen…the latest results from ACI Speedpay’s Consumer Pulse Survey confirm that auto loan and lease payments are also becoming more mobile. However, increasing adoption of electronic billing statements remains a big challenge for auto lenders.This webinar, presented by Darcy Locke, Principal New Business Developer with ACI Worldwide, will include more findings on how consumers prefer to receive and pay their bills, how likely they are to use new channels such as mobile wallets, as well as why their payments are sometimes late.

PayNearMe Facilitating Payments During Pandemic
Apr 02, 2020

PayNearMe has published an extensive guide for new and ongoing customers on best practices for facilitating payments during the COVID-19 crisis. The guide lays out several features that can address potential payments challenges brought on by social distancing, staff shortages and communications barriers.

CFPB Offers Guidance on Credit Reporting During Pandemic
Apr 01, 2020

The Consumer Financial Protection Bureau (CFPB) today released a policy statement outlining the responsibility of credit-reporting companies (CRA) and furnishers for credit reporting during the COVID-19 pandemic. Many lenders are setting flexible payment agreements with consumers, and the CFPB’s statement encourages lenders to continue to report accurate information to credit bureaus about any and all voluntary payment relief.

April Featured Business Partner: SourceLink
Apr 01, 2020

SourceLink is the featured Business Partner for the month of April.

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