GM Financial has launched a variety of asisstance options for its auto finance consumers. The company is waiving all late fees from March 1 through April 30 and is offering lease end assistance. Learn more at GM's coronavirus page.

During this time of uncertainty, the American Financial Services Association and its member companies are doing their best to help consumers maintain their financial security and flexibility, while also continuing to support the communities where our members live and work. In this unprecedented moment, it is important for us to provide help where we can and to look for ways to perhaps do a bit more.

SheppardMullin has established a comprehensive collection of resources for the consumer finance industry and other interested parties. The page contains a multitude of documents, updates and guidance at the national, state and local levels. The page also groups resources by issue area and contains a listing of upcoming webinar programs on the virus.

Join us on May 13 at 2:00 p.m. ET for the Virtual Auto Retailing in Today’s Marketplace: Economic Outlook & Digital Strategies for Lenders webinar, presented by Dealertrack.

TD Bank and TD Auto Finance are offering assistance to consumers affected by Coronavirus, including deferred payments, waived late fees and refunds on transaction fees. TD is also offering assistance with SBA and CARES loans to business customers. Consumers and business owners can reach out to TD using their Secure Message Center or by contacting the call center.

The American Financial Services Association continues to gather critical resources for members as they work to support consumers through the coronavirus crisis. The documents, available at afsaonline.org/Coronavirus, include AFSA's continually updated state tracking charts and comment letters to government entities nationwide.

Toyota Financial Services (TFS) has launched a number of relief programs available to new and existing customers. Current purchase customers can receive payment relief and lease customers that are near or at the end of their lease are eligable for a variety of different options. New TFS customers can defer payments for up to 90 days on a new or certified used Toyota vehicle.

The American Financial Services Association (AFSA) is pleased that a bipartisan group of Members of Congress wrote to Federal Reserve Chair Jerome Powell in favor of unsecured consumer loans inclusion in any Term Asset-Backed Securities Loan Facility (TALF) expansion.

Join us on April 2 at 2:00 p.m. ET for ACI Speedpay Consumer Pulse Survey – Focus On Auto Finance Billing and Payment Trends, presented by ACI Worldwide.2019 marked the first year that Americans spent more time looking at a mobile device than a TV screen…the latest results from ACI Speedpay’s Consumer Pulse Survey confirm that auto loan and lease payments are also becoming more mobile. However, increasing adoption of electronic billing statements remains a big challenge for auto lenders.This webinar, presented by Darcy Locke, Principal New Business Developer with ACI Worldwide, will include more findings on how consumers prefer to receive and pay their bills, how likely they are to use new channels such as mobile wallets, as well as why their payments are sometimes late.

PayNearMe has published an extensive guide for new and ongoing customers on best practices for facilitating payments during the COVID-19 crisis. The guide lays out several features that can address potential payments challenges brought on by social distancing, staff shortages and communications barriers.