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Five key factors shaping the future of marketing, customer outreach
Apr 25, 2019

Five key factors will determine navigating successful marketing initiatives in today’s modern, mobile marketplace, according to one industry expert.

Registration for THE EDGE Closes April 30
Apr 24, 2019

Each year since the mid-1980s, the AFSA Education Foundation offers two important enrichment programs for employees of member companies. The first program is THE EDGE, an acronym for Education, Development, Growth, and Enrichment. Designed for branch managers and team leaders, this initiative features layered modules of learning and offers essential courses taught by industry experts.

CFPB Adopts AFSA CID Changes
Apr 23, 2019

Today, the Consumer Financial Protection Bureau (CFPB) announced changes to its policy regarding Civil Investigation Demands (CIDs). The changes are intended to provide more information to the subject of the CID.AFSA has long advocated that the Bureau’s CIDs be more specific. Last April, in response to one of the Bureau’s several requests for information, AFSA submitted comments emphasizing that CIDs should be reasonable. We are pleased that the Bureau has adopted an approach that is consistent with the association's recommendations.

New Independents Section Leadership Installed
Apr 18, 2019

At the conclusion of AFSA’s 2019 AFSA Annual Independents Conference & Exposition, Stan Butler, President & CEO of Heights Finance, began his term as chair of the association’s Independents Section Board. Butler succeeds Brad Noel, Executive Vice President of Branch Operations for Republic Finance.

AFSA goes inside Austin city limits at Independents Conference
Apr 18, 2019

The American Financial Services Association (AFSA) held its 36th annual Independents Conference & Expo this week in Austin, Texas, at the brand new Fairmont Hotel.

Kraninger outlines her vision for CFPB’s future
Apr 17, 2019

In a speech yesterday outlining her vision for the Consumer Financial Protection Bureau (CFPB), Director Kathy Kraninger emphasized the importance of “… empowering consumers to help themselves, protect their own interests, and choose the financial products and services that best fit their needs…” The full text of the speech is here.Director Kraninger said that the CFPB’s tools to carry out its mission include education, regulation, supervision, and enforcement. Below are highlights on how the CFPB intends to use these tools.

Herring Receives Outstanding Independent Award
Apr 16, 2019

Virginia C. “Ginger” Herring, President of Georgia-based 1st Franklin Financial Corporation, received AFSA’s Outstanding Independent Award on April 17 during AFSA’s 2019 Independents Conference & Exposition in Austin, Texas.

PCI Compliance & Your Call Center
Apr 15, 2019

Join AFSA May 9, 2019 at 2 p.m. ET for PCI Compliance & Your Call Center presented by PayNearMe. Panelists will discuss the most common ways to accept payments in your call center and what your business needs to consider with each. Walk away with insight to help you chose a method that delivers the best customer experience as well as less risk for you and/or customers.

Happy Financial Literacy Month!
Apr 15, 2019

Financial Literacy Month (April) is well underway and the AFSA Education Foundation continues to actively promote its premier personal finance education offering, MoneySKILL®. A free online course, MoneySKILL was designed by experts and is endorsed by educators. It is used in all 50 states and over 40 foreign countries.

Speakers covering politics, business and motivation headlining AFSA’s Independents Conference & Expo
Apr 15, 2019

AFSA is presenting three top flight speakers at next week’s Independents Conference & Expo in Austin, Texas.

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