In PayNearMe’s new study “Consumer Trends Driving the Future of Loan Payments,” we reveal that challenges in the loan repayment process and poor payment experiences jeopardize customer loyalty and retention for lenders. You can read more on PayNearMe’s website.  

The featured Business Partner for the month of May is Flagstar Bank. Flagstar Bank is a leading regional bank headquartered in NY with over $100 billion in assets and a robust Corporate Banking Division. Within Corporate Banking, we focus on lending verticals that meet the specialized needs of our clients. Our Lender Finance Group, for […]

Last week, AFSA’s State Government Affairs team sent a joint comment letter to the California Senate Judiciary Committee regarding Senate Bill 1076 and consumer privacy rights in the state. In the letter, AFSA expresses support for SB 1076 to broaden the scope of information provided by registered data brokers and mandate the Consumer Privacy Protection […]

The Supreme Court is expected to rule in the next month or two on CFPB v. CFSA, the case challenging the CFPB’s independent funding mechanism through the Federal Reserve. AFSA submitted an amicus brief in support of CFSA. As we wait for the ruling, here is a brief history of the Supreme Court, how cases […]

As a US Army Green Beret, I’ve said those words more times than I care to remember. That’s because we tend to have a bad habit of getting surrounded by the enemy on purpose. You see, Green Berets parachute in below the noise and then we offset away from the chaos. Then we walk in […]

Borrower engagement is crucial for maintaining healthy financial relationships and ensuring timely bill payments. But what exactly is borrower engagement? It’s the level of involvement and interaction between borrowers and lenders throughout the loan lifecycle. When it comes to bill payment, engaged borrowers are more likely to stay on top of their obligations, reducing the […]

AFSA’s State Government Affairs team released a joint comment letter earlier this week to California’s Assembly Judiciary Committee in regards to Assembly Bill 2228 and vehicle repossessions. The letter emphasizes that the bill’s proposed language allows repossession agencies in California to charge any fee for retrieving personal property from repossessed vehicles, contrary to federal consumer […]

AFSA’s State Government Affairs team recently sent a joint comment letter to the California State Senate regarding Senate Bill 1286 and small business debt collection in the state. In the letter AFSA expresses concern with SB 1286’s inclusion of business debts within the scope of the Rosenthal Act, which is enforced based on the standard of the […]

This report presents the results of a first-of-its kind survey of leading providers of mortgages, vehicle financing, personal installment loans, credit cards, and other consumer products. Participants provide their views on several key business indicators, including how they see consumer lending evolving in the coming months. The survey’s results show conditions facing consumer lenders deteriorated […]

Results from AFSA’s new Consumer Credit Conditions Index (C3) reflect the challenges faced by lenders and borrowers in today’s volatile economic and regulatory climate. This view from lenders is the result of a first-of-its kind survey of AFSA’s membership of providers of consumer credit in the form of mortgages, vehicle financing, personal installment loans, credit […]