AFSA, Trades Push for Real-time Blocked Call Notification
Blog Posts
AFSA joined several trade associations in a reply comment to the Federal Communications Commission focusing on the Commission’s legal obligation under the TRACED Act to establish a real-time notification requirement to inform callers that their calls have been blocked or adversely labeled.
The associations wrote, “A wide range of commenters support establishing a per-call, real-time notification requirement. Real-time notification, as various commenters note, is required to fully implement the TRACED Act’s requirement for transparent and effective redress. Currently, many callers are unaware that their calls are being blocked and instead are presented with false busy signals or their calls simply drop into a ‘black box’ where the caller receives no notification that their calls are being blocked or have been adversely labeled. While callers are trying to ascertain what is happening with their calls, consumers remain unaware that calls from legitimate businesses, often with critical information such as alerts, are being blocked or negatively labeled.”
The letter noted that the Commission had received comments objecting to the requirement to notify callers that their calls were being blocked. However, none of those objections has merit, which the association’s letter explains. For example, all blocking services do not necessarily provide effective redress, notification is not technically infeasible nor would it pose an undue burden, and it would not undermine efforts to combat illegal robocalls by tipping off bad actors.
AFSA joined several trade associations in a reply comment to the Federal Communications Commission focusing on the Commission’s legal obligation under the TRACED Act to establish a real-time notification requirement to inform callers… Read the rest
On behalf of the American Financial Services Association team, I am saddened to report the passing of AFSA Member and friend to everyone he met, Tim Harrelson.
Tim’s career in the financial services industry spanned more than four decades,… Read the rest
We’re getting close to the 2020 Virtual Annual Meeting & Independents Conference & Expo! Keep an eye on your mailbox – all attendees will be receiving a copy of former Consumer Financial Protection Bureau (CFPB)… Read the rest
The American Financial Services Association (AFSA) Education Foundation is pleased to announce the release of a comprehensive collection of digital financial education resources and activities titled, MoneySKILL® Learning Activities… Read the rest
Join us after Wednesday’s sessions on October 7th at 4:00 p.m. ET, for a live wine tasting from the founder and winemaker of Voluptuary Winery! Crack open the wines shipped to you and sip along with your colleagues!*
AFSA joined with other trade associations in asking the Supreme Court to take up a due process case. Ally Financial Inc. v. Alberta Haskins, et al. raises an important question – whether, in a class action, the due process clause of the Fourteenth… Read the rest
This week AFSA joined other trade groups in urging Congressional leaders to pass legislation that would streamline the Paycheck Protection Program (PPP) loan forgiveness process. The PPP provided millions of small businesses with much-needed… Read the rest
Register today for AFSA’s virtual conference, which opens Tuesday, October 6th and runs through Thursday, October 8th. Each day’s sessions run from 11 a.m. to 2 p.m. ET, and feature compelling keynotes, informative and interactive breakout… Read the rest