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AFSA Submits CFPB RFI Letter on Credit Card Market

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AFSA this week responded to a request for information (RFI) from the Consumer Financial Protection Bureau (CFPB) regarding the credit card market. The bureau is seeking information as part of its mandate to “conduct a review…of the consumer credit market every two years.”

AFSA’s letter laid out two key areas for the bureau’s consideration.

The first urged the bureau to act cautiously in the payment systems space, as new technologies continue to move payment systems from physical cards to mobile wallets and connected devices.

“These emerging technologies will have a global, transnational impact and so we believe the CFPB should move cautiously and allow financial institutions maximum flexibility to respond to ever-evolving challenges,” Celia Winslow, Vice President of Legal & Regulatory Affairs wrote in the letter.

The second area called on the bureau to consider regulating the growing debt settlement market. These companies, often referred to as “debt relief” or “debt settlement” companies, “claim they can settle a consumer’s debt with a significant reduction in the amount owed to a creditor or debt collector.”

These companies generally encourage consumers to stop paying creditors and charge exorbitant fees, even though consumers can often work directly with creditors for settlements without fees. The bureau’s website cautions consumers against using debt settlement companies and the letter commends both the CFPB and the Federal Trade Commission (FTC) for their actions in this area.

The letter asks that the bureau takes a closer look at these companies and the harm they are causing consumers and consider writing rules that protect consumers from ending up in deeper debt.

AFSA Submits CFPB RFI Letter on Credit Card Market
Apr 30, 2019

AFSA this week responded to a request for information (RFI) from the Consumer Financial Protection Bureau (CFPB) regarding the credit card market. The bureau is seeking information as part of its mandate to “conduct a review…of… Read the rest

New York Creates Mini-CFPB
Apr 29, 2019

The Acting Superintendent of the New York Department of Financial Services (NYDFS) this week announced the department is creating a new Consumer Protection and Financial Enforcement Division. The new division combines the previously Read the rest

Riley Key, financial services attorney, tackles legal pitfalls in latest AFSA Today podcast
Apr 26, 2019

Riley Key, Attorney with Bradley Arant Boult Cummings: Riley focuses on counseling clients in the financial services world. He discusses those issues, social media, and more in this episode. Riley recently spoke at AFSA's Law and Compliance… Read the rest

AFSA Webinar Series: PCI Compliance & Your Call Center
Apr 25, 2019

Join AFSA on Thursday May 9, 2019 at 2 p.m. ET for the next installment of our popular webinar series with PCI Compliance & Your Call Centerpresented by PayNearMe.

Webinar panelists will discuss the most common ways to accept payments… Read the rest

Five key factors shaping the future of marketing, customer outreach
Apr 25, 2019

Five key factors will determine navigating successful marketing initiatives in today’s modern, mobile marketplace, according to one industry expert.

Tracy Arrington, a Senior Vice President of Marketing & Media at Brain… Read the rest

Registration for THE EDGE Closes April 30
Apr 24, 2019

Each year since the mid-1980s, the AFSA Education Foundation offers two important enrichment programs for employees of member companies. The first program is THE EDGE, an acronym for Education, Development, Growth, and Enrichment. Designed… Read the rest

CFPB Adopts AFSA CID Changes
Apr 23, 2019

Today, the Consumer Financial Protection Bureau (CFPB) announced changes to its policy regarding Civil Investigation Demands (CIDs). The changes are intended to provide more information to the subject of the CID.

AFSA has long advocated… Read the rest

New Independents Section Leadership Installed
Apr 18, 2019

At the conclusion of AFSA’s 2019 AFSA Annual Independents Conference & Exposition, Stan Butler, President & CEO of Heights Finance, began his term as chair of the association’s Independents Section Board.… Read the rest

AFSA goes inside Austin city limits at Independents Conference
Apr 18, 2019

The American Financial Services Association (AFSA) held its 36th annual Independents Conference & Expo this week in Austin, Texas, at the brand new Fairmont Hotel.

AFSA once again received tremendous support from its members in… Read the rest

Kraninger outlines her vision for CFPB’s future
Apr 17, 2019

In a speech yesterday outlining her vision for the Consumer Financial Protection Bureau (CFPB), Director Kathy Kraninger emphasized the importance of “… empowering consumers to help themselves, protect their own interests,Read the rest

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