AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry. What has been the most important lesson? The most important lesson I’ve learned in my career is that success isn’t just about working hard—it’s about working strategically. Building strong relationships, staying adaptable, and continuously learning have been just as […]

AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry. What has been the most important lesson?   In 1997, I earned my first major promotion after single-handedly defeating a piece of legislation in the California legislature—a move that earned me the nickname “Heat-Seeking Missile” among my Capitol peers. But […]

The Washington Post recently made waves when its owner announced that the paper’s opinion section would focus on issues related to personal liberties and the free market. Which raises the question: why a full-throated – and inaccurate – defense of the Consumer Financial Protection Bureau, which at times has taken a jaundiced view of the issues on […]

“Industry Expertise” is sponsored content produced by AFSA’s Business Partners’ to provide thought leadership and best practices for AFSA member companies. For more information about this sponsored content opportunity, contact Dan Bucherer. Digital portals are the key to unlocking loyalty and efficiency for asset finance. The asset finance industry faces significant challenges, including: Fragmented customer experiences […]

Join us Thursday, March 20th at 2:00 p.m. EST! In the fast-paced world of auto finance, staying ahead of the curve is not just a goal—it’s a necessity. In early 2025 the landscape is shifting under our feet, brought on by political shifts, economic fluctuations, and changing consumer behaviors – specifically affecting rates, vehicle prices, […]

AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry.               What has been the most important lesson?   My most important lesson – make the hard decisions faster. Time will not help and will likely only increase the pain. This applies to decisions made […]

AFSA’s March State Government Affairs white paper takes an in-depth look at interchange fees, the costs associated with processing electronic payments, and their effect on financial institutions and consumers. It explores ongoing legislative and regulatory discussions surrounding interchange and the potential consequences of proposed changes. As interchange legislation continues to gain momentum, policymakers appear increasingly interested in interchange sales tax bills. […]

A group of Democrat Senate and House members recently reintroduced legislation misleading consumers and their ability to access credit, the Stopping Abuse and Fraud in Electronic (SAFE) Lending Act. AFSA strongly opposes the mis-named legislation, which would harm, not help consumers. Among other things, the bill would prohibit convenience checks and require state-licensed installment lenders to […]

Lenders face significant losses from delayed vehicle recoveries, rising costs, and compliance risks. Join our webinar to discover how MVR seamlessly integrates Impound Alerts, Vehicle Appraisals, and Recovery Services into a single, streamlined solution – helping lenders proactively manage risk, recover assets faster, and reduce financial losses. Learn how digital monitoring alerts prevent lien loss, […]

AFSA, together with the U.S. Chamber of Commerce and the Alliance for Automotive Innovation (“Trades”), provided comments to the American Arbitration Association’s proposed amendments to its Consumer Arbitration Rules and Employment Rules and Mediation Procedures.  While these rules provided several clarifications and benefits, the Trades identified additional opportunities for improvement. Some of the areas for […]