Join us Thursday, April 24th at 2:00 p.m. EST!
Join Nick Babinsky, CPO of Solutions by Text, to learn how business-to-consumer messaging has evolved from the simplicity of SMS to the rich media of MMS, and now the interactive potential of RCS. This evolution reflects more than just advances in technology, but a shift in how consumers want to be engaged.
Consumers expect more than just notifications. They want meaningful, real-time interactions. Consider this: while 80% of consumers want to text with lenders during the loan process, 41% of applicants never receive a single message. That gap matters – especially when 49% of Gen Z and Millennials say they’d switch providers over a lack of texting options – and proves that good conversations aren’t just nice to have; they drive decisions, foster loyalty, and lead to better business outcomes.
Nick will break down how SMS, MMS, and RCS can work together to meet rising consumer expectations, backed by insights from SBT and Datos Insights’ latest industry report, “Digital Denial: The Hidden Cost of Lending’s Communication Gap.”
Speaker: Nick Babinsky, Chief Product Officer, Solutions by Text
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Join us Thursday, April 24th at 2:00 p.m. EST!
Join Nick Babinsky, CPO of Solutions by Text, to learn how business-to-consumer messaging has evolved from the simplicity of SMS to the rich media of MMS, and now the interactive potential of RCS.… Read the rest
On April 11, 2025, the CFPB issued an announcement that the Bureau will not base enforcement or supervision decisions on participating in the Non-Bank Registry. The Non-Bank Registry was established to require certain finance companies… Read the rest
The FCC announced today that it is granting a one-year extension on the compliance date for portions of TCPA rules scheduled to go into effect April 11. The delayed implementation relates to the requirement to stop ALL calls or texts when … Read the rest
On April 2, 2025, AFSA commented on the CFPB’s rule regarding data brokers under the Fair Credit Reporting Act (FCRA). AFSA requested that the CFPB withdraw the rule.
The proposed rule would expand the definitions of “consumer report” and … Read the rest
AFSA’s April State Government Affairs white paper is now available. This month’s white paper highlights the rapid growth of non-housing consumer debt, with debt settlement companies emerging as a popular but often misleading solution… Read the rest
On April 1, AFSA posted comments on the CFPB’s proposal to establish Regulation AA. This new regulation would establish new limitations on consumer credit that exceed the CFPB’s authority.
The proposal would prohibit provisions in contracts… Read the rest
This week AFSA and other financial trade groups signed on to a letter in support of H.R.1777, the “Securing and Enabling Commerce Using Remote and Electronic (SECURE) Notarization Act.”
Introduced by Reps. Cliff Bentz (R-OR)… Read the rest
AFSA appreciates the decision by the Consumer Financial Protection Bureau to suspend enforcement of the Payday, Vehicle Title, and Certain High-Cost Installment Loans regulation, specifically related to the payment withdrawal provisions… Read the rest
This week, AFSA along with other financial associations, sent a letter urging the FDIC to withdraw its proposed rule that will negatively impact current ILC institutions and discourage future applications.
In July 2024 the FDIC announced… Read the rest
The latest episode of the AFSA Extra Credit Podcast features the leaders of the AFSA Education Foundation EDGE and Leadership Development programs.
Why it matters: Sandena Peterson, Chris Reyes and Alan Noel share their perspectives on … Read the rest
