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Women’s History Month | Kristen Miller

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AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry.

What has been the most important lesson of your career?
The most important lesson of my career has been to be open and receptive to facts, opinions and situations that challenge my own perspective. I have learned that growth and comfort do not coexist and that the only way to build a career is to focus on growth. So, I actively seek discomfort. I prompt others to challenge my assumptions and provide context that I would not otherwise possess. I intentionally put myself in positions that make me feel out of my depth.  Like in many other professions, it is hard for lawyers to invite the notion that they do not know everything. I have found, though, that when I embrace that notion I learn more than I ever imagined.  It makes me a stronger lawyer, leader and teammate.

Was there a mentor who provided great insight in your early career?
Throughout my career a great deal of people have provided me with important insight. Early in my career, though, the most important people in my life were a group of friends from law school.   These women were (still are) fiercely loyal and protective and always had more confidence in me than I had in myself. If I started to flail, they were there to prop me up.  If I did something stupid, they were there to call on my mistakes. They were brutally honest and also relentlessly kind.   Individual mentors are great but having that group was invaluable.

What do you wish the you of today could have told the younger you about building a career?
Your success is driven by the people with whom you choose to surround yourself. Whether it is your leaders, your peers or your own team, surround yourself with people who are better than you. Whether better means smarter, more compassionate, more strategic, more hard working – find something in each person around you that is better than you. Then strive to meet them there.  If you can do that you will never stop growing.

Women’s History Month | Kristen Miller
Mar 26, 2024

AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry.

What has been the most important lesson of your career?
The most important lesson of my career has been to be open and receptive

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Women’s History Month | Sarah Milovich
Mar 26, 2024

AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry.

What has been the most important lesson?
Don’t underestimate your abilities, but stay humble. It’s easy to feel that you

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AFSA Supports Colorado Consumers’ Access to Credit
Mar 25, 2024

The American Financial Services Association filed a lawsuit in Colorado federal court today with two other national trade groups challenging a state statute that violates federal law by imposing Colorado’s interest-rate caps on loans … Read the rest

Women’s History Month | Stacey Jones
Mar 25, 2024

AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry.

What has been the most important lesson? Was there a mentor who provided great insight in your early career?
I clerked for

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Women’s History Month | Wendy Pratt
Mar 22, 2024

AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry.

*Credit to DE&I Council at Flagship*

Thinking back on your career this far, what has been the most significant challengeRead the rest

Industry Expertise | Alfa Introduces Sustainability
Mar 20, 2024

AFSA’s Industry Expertise allows Business Partners to provide thought leadership and best practices information directly with AFSA member companies. For more information about taking part, contact Grace McGurn.

Alfa introduces Sustainability,Read the rest

Women’s History Month | Darcy Locke
Mar 20, 2024

AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry.

Most Important Lesson
The most important lesson I’ve learned throughout my career is the value of resilience and adaptability.… Read the rest

Giving Credit Getting Harder
Mar 19, 2024

A new survey from the New York Federal Reserve indicates that U.S. consumers are growing increasingly pessimistic about their ability to access most forms of credit.  You can read the Fed survey here.  While the Fed survey focuses on insecurity… Read the rest

Women’s History Month | Kim Gershon
Mar 19, 2024

AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry.

What has been the most important lesson? 
Understanding it is ok to make a mistake.  It’s how you respond that matters. And… Read the rest

Women’s History Month | Robyn Jordan
Mar 18, 2024

AFSA is celebrating Women’s History Month by featuring outstanding female leaders in the consumer credit industry.

I’ve spent the last 25 years leading the people organization across retail, supply chain, hospitality and most recentlyRead the rest

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