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AFSA Submits Comment Letter to FCC on Robocall Blocking

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On May 15, AFSA submitted a letter to the FCC requesting that the agency begin a rulemaking as soon as possible to ensure that all robocall blocking services include transparency and effective redress options for both consumers and callers.

In its effort to promote caller authentication and to implement the TRACED Act, the FCC mandated that all originating and terminating voice service providers apply the STIR/SHAKEN caller ID authentication framework. AFSA strongly supports the FCC’s efforts to end illegal robocalls and to protect consumers from fraudsters. In its letter to the FCC, AFSA emphasizes the importance of not erroneously blocking legitimate calls from financial institutions. The inability of creditors to reach borrowers can have an adverse effect on consumers’ credit scores and further reduce their access to credit.

The COVID-19 pandemic has highlighted the challenges that “one size fits all” policies can create. Many companies (including many AFSA members) during this period have sought to alert consumers about opportunities to delay payments or extend credit, the closure of some branches and stores, or the availability of online and mobile banking to help reduce the spread of COVID-19. Such calls should not be hindered by well-intentioned effort to protect consumers.

AFSA Submits Comment Letter to FCC on Robocall Blocking
May 18, 2020

On May 15, AFSA submitted a letter to the FCC requesting that the agency begin a rulemaking as soon as possible to ensure that all robocall blocking services include transparency and effective redress options for both consumers and callers.… Read the rest

Navigating Media and Consumer Engagement as We Emerge From the Pandemic
May 15, 2020

Join us on May 20 at 2:00 p.m. ET for Navigating Media and Consumer Engagement as We Emerge From the Pandemic presented by AFSA. The webinar will be conducted by Turbine Labs, which the association partners with to produce AFSA Daily ConnectRead the rest

Announcing the New AFSA AdvantEDGE Affinity Program
May 15, 2020

As the American economy begins to slowly reopen, the American Financial Services Association is pleased to announce another way to help members manage their business and defray some of the day-to-day costs of supporting the communities … Read the rest

SBA Updates Loan Guidelines
May 14, 2020

The Small Business Administration (SBA) in the past 48 hours has updated their guidelines for both the review and return of Paycheck Protection Program (PPP) loans in two FAQs.

FAQ 46 states that the SBA will consider any borrower that received… Read the rest

AFSA Efforts on Next Relief Package
May 14, 2020

On May 12, House Democrats released a new stimulus proposal, dubbed the HEROES Act. The three-trillion-dollar bill may be voted on and passed largely along party lines this Friday. It is not expected to be taken up by the Senate.

The bill does… Read the rest

WATCH | Webinar on Economic Outlook and Strategies Today @ 2p ET
May 13, 2020

Join Cox Automotive Chief Economist Jonathan Smoke today at 2:00 p.m. ET as he sets the discussion with an Auto Retailing State of the Union.

He’ll share trends and data on where we are, along with indicators that point to where we may be… Read the rest

Himpler on NADA President’s Retirement: A Passion for the Industry Translated to Success
May 13, 2020

Today, Peter Welch announced plans to retire at the end of 2020 as President and CEO of the National Auto Dealers Association. Bill Himpler, President and CEO of the American Financial Services Association released the following statement:Read the rest

Some Legal Clarity on PPP Loans?
May 13, 2020

With uncertainty around the Small Business Administration’s (SBA) Paycheck Protection Program (PPP) and promised extra scrutiny by the Administration, some businesses are considering returning PPP funds they received. While… Read the rest

AFSA Effort Shows Results in Missouri
May 12, 2020

On May 7 the American Financial Services Association sent a letter to the town of Springfield, Missouri, regarding its new ordinance imposing fees, permits, etc. on “short-term loan establishments.”

The letter, co-signed… Read the rest

Lender Digital Strategies for Virtual Auto Retailing
May 11, 2020

This disruptive time has just about everyone adapting to a new normal. The current economic downturn has forced companies everywhere to find new ways to keep their business running, reduce operational expense and comply with social distancing… Read the rest

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