Earlier this week, the Consumer Financial Protection Bureau (CFPB) released details of its settlement with a debt collection company alleged to have had several compliance failures, an action that began in 2019. Notably, this company was pursued by the Bureau for: Failing to have adequate policies and controls relating to credit reporting, including furnishing data […]

Each year, Auto Fin Journal publishes an issue dedicated to highlighting outstanding Women in Auto Finance. The 2021 edition features AFSA Senior Vice President Danielle Fagre Arlowe, as well as a number of AFSA member representatives from Exeter, United Auto Credit, GM Financial, NextGear, Ally, Allied Solutions. Read the full issue on the Auto Fin […]

AFSA’s Danielle Fagre Arlowe penned an article for the American Association of Mortgage Regulators’ (AARMR) quarterly publication The Regulator. The piece, Closing the Homeownership Gap Requires Public & Private Initiatives, details the crucial role that the combination of public policy reform and private initiatives play in closing the homeownership gap, especially in minority communities. Read the […]

The Federal Financial Institutions Examination Council (FFIEC) has issued new guidance on authentication and access to financial institution services and systems. This guidance addresses considerations for customer access to financial institution services as well as access to internal systems by employees of those institutions and third parties. This guidance addresses: Conducting a risk assessment for […]

This episode of the AFSA Extra Credit Podcast is the fourth edition of our 50-state series, where we’ll be asking questions of financial services regulators around the country. We’ll make our way through all 50 states getting to know the regulators that are part of our industry. Today, Danielle Fagre Arlowe, Senior Vice President and […]

Join us for Overcoming Consumers Security Concerns to Drive Digital Bill Payment Adoption, presented by ACI Worldwide on August 19th at 2:00 p.m. ET Today’s consumers are feeling less confident in data security – less than half of consumers feel their financial data is more secure when paying bills than it was five years ago, according […]

As parents, teachers, and students head back to school this fall, make sure to check out the AFSA Education Foundation’s free financial education course, MoneySKILL. Available entirely online, MoneySKILL offers teachers, parents, nonprofits, and businesses a high-quality resource for delivering financial education. Courses can be fully customized from a collection of 37 personal finance modules […]

What makes paying bills so hard? While other payment experiences (such as ecommerce, P2P and subscriptions) are simplifying the process, bill pay continues to lag in customer experience and innovation continues to widen the gap for consumers. The good news? It doesn’t have to be. There are simple, actionable tips you can take to ease […]

The end of summer is always a bit of a letdown for kids everywhere – no more long days at the pool with friends or summer camp. No more waking up late, regardless of the day of the week. No more beach. No more procrastinating on summer reading or start-of-school projects. It’s back to school […]

The 2021 AFSA Annual Meeting is bringing attendees to our nation’s capital to share how consumer credit is creating opportunities for our customers. Explore the evolving landscape of consumer credit – from global to local – and learn what to expect in the coming months. Interact with our keynote speakers, panelists, industry colleagues and policymakers. Participate  in thought-provoking breakouts and […]