The Federal Financial Institutions Examination Council (FFIEC) has issued new guidance on authentication and access to financial institution services and systems. This guidance addresses considerations for customer access to financial institution services as well as access to internal systems by employees of those institutions and third parties. This guidance addresses: Conducting a risk assessment for […]

This episode of the AFSA Extra Credit Podcast is the fourth edition of our 50-state series, where we’ll be asking questions of financial services regulators around the country. We’ll make our way through all 50 states getting to know the regulators that are part of our industry. Today, Danielle Fagre Arlowe, Senior Vice President and […]

Join us for Overcoming Consumers Security Concerns to Drive Digital Bill Payment Adoption, presented by ACI Worldwide on August 19th at 2:00 p.m. ET Today’s consumers are feeling less confident in data security – less than half of consumers feel their financial data is more secure when paying bills than it was five years ago, according […]

As parents, teachers, and students head back to school this fall, make sure to check out the AFSA Education Foundation’s free financial education course, MoneySKILL. Available entirely online, MoneySKILL offers teachers, parents, nonprofits, and businesses a high-quality resource for delivering financial education. Courses can be fully customized from a collection of 37 personal finance modules […]

What makes paying bills so hard? While other payment experiences (such as ecommerce, P2P and subscriptions) are simplifying the process, bill pay continues to lag in customer experience and innovation continues to widen the gap for consumers. The good news? It doesn’t have to be. There are simple, actionable tips you can take to ease […]

The end of summer is always a bit of a letdown for kids everywhere – no more long days at the pool with friends or summer camp. No more waking up late, regardless of the day of the week. No more beach. No more procrastinating on summer reading or start-of-school projects. It’s back to school […]

The 2021 AFSA Annual Meeting is bringing attendees to our nation’s capital to share how consumer credit is creating opportunities for our customers. Explore the evolving landscape of consumer credit – from global to local – and learn what to expect in the coming months. Interact with our keynote speakers, panelists, industry colleagues and policymakers. Participate  in thought-provoking breakouts and […]

August’s Featured Business Partner is Flagstar Bank. We asked them a few questions about the value of AFSA membership and some of the opportunities or challenges they face in 2021. Learn more at flagstar.com. What are your financial services clients telling you are their biggest challenges and opportunities for 2021? I think the biggest challenge […]

AFSA President: Rate Caps Lead to Civil Rights Losses, Not Consumer Protection Victories WASHIINGTON, JULY 29, 2021 (View release in PDF) — Bill Himpler, President & CEO of the American Financial Services Association (AFSA) today testified before the Senate Banking, Housing, and Urban Affairs Committee in a hearing entitled “Protecting Americans from Debt by Extending […]

On Thursday, July 29 2021, AFSA President & CEO Bill Himpler testified before the Senate Committee on Banking, Housing & Urban Affairs in a hearing entitled “Protecting Americans from Debt by Extending the Military’s 36% Interest Rate Cap to Everyone.” You can also view the written testimony, with full sourcing and appendices. Prepared Testimony of […]