American Financial Services Association - WEBINAR TOMORROW | Supporting Your Employees & Navigating Engagement
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WEBINAR TOMORROW | Supporting Your Employees & Navigating Engagement

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Join us on TOMORROW at 1:00 p.m. ET for Navigating Media and Consumer Engagement as We Emerge From the Pandemic presented by AFSA. The webinar will be conducted by Turbine Labs, which the association partners with to produce AFSA Daily Connect and communications intelligence.

Leigh Fatzinger, Founder and CEO with Turbine Labs will talk about navigating the Covid-19 pandemic and creating some sense of “normal.” In the span of just a few months, the entire world has had to adjust to a new way of life along with a new way of thinking about that life. Media and consumer conversations have created so much “noise” and conflicting messaging that it can be difficult to determine fact from misinformation.

In this webinar we’ll discuss:

  • How to use technology to appropriately react – and not overreact – to media narratives that impact consumers of financial services companies.
  • How to support front-line employees and customer service teams with information that provides actionable guidance rather than impersonal scripts.
  • How to monitor overarching developments at local, state, and federal levels to ensure providing service that builds lasting relationships as the pandemic subsides.

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WEBINAR TOMORROW | Supporting Your Employees & Navigating Engagement
May 19, 2020

Join us on TOMORROW at 1:00 p.m. ET for Navigating Media and Consumer Engagement as We Emerge From the Pandemic presented by AFSA. The webinar will be conducted by Turbine Labs, which the association partners with to produce AFSA Daily ConnectRead the rest

Whether Lazy or Agenda Driven, Reporter Gets it Wrong
May 18, 2020

Recently, the Huffington Post published a story on the question of whether the Federal Reserve should expand one of its financing facilities, TALF, to include additional auto asset-backed securities (ABS) and consumer installment loan… Read the rest

AFSA Submits Comment Letter to FCC on Robocall Blocking
May 18, 2020

On May 15, AFSA submitted a letter to the FCC requesting that the agency begin a rulemaking as soon as possible to ensure that all robocall blocking services include transparency and effective redress options for both consumers and callers.… Read the rest

Navigating Media and Consumer Engagement as We Emerge From the Pandemic
May 15, 2020

Join us on May 20 at 2:00 p.m. ET for Navigating Media and Consumer Engagement as We Emerge From the Pandemic presented by AFSA. The webinar will be conducted by Turbine Labs, which the association partners with to produce AFSA Daily ConnectRead the rest

Announcing the New AFSA AdvantEDGE Affinity Program
May 15, 2020

As the American economy begins to slowly reopen, the American Financial Services Association is pleased to announce another way to help members manage their business and defray some of the day-to-day costs of supporting the communities … Read the rest

SBA Updates Loan Guidelines
May 14, 2020

The Small Business Administration (SBA) in the past 48 hours has updated their guidelines for both the review and return of Paycheck Protection Program (PPP) loans in two FAQs.

FAQ 46 states that the SBA will consider any borrower that received… Read the rest

AFSA Efforts on Next Relief Package
May 14, 2020

On May 12, House Democrats released a new stimulus proposal, dubbed the HEROES Act. The three-trillion-dollar bill may be voted on and passed largely along party lines this Friday. It is not expected to be taken up by the Senate.

The bill does… Read the rest

WATCH | Webinar on Economic Outlook and Strategies Today @ 2p ET
May 13, 2020

Join Cox Automotive Chief Economist Jonathan Smoke today at 2:00 p.m. ET as he sets the discussion with an Auto Retailing State of the Union.

He’ll share trends and data on where we are, along with indicators that point to where we may be… Read the rest

Himpler on NADA President’s Retirement: A Passion for the Industry Translated to Success
May 13, 2020

Today, Peter Welch announced plans to retire at the end of 2020 as President and CEO of the National Auto Dealers Association. Bill Himpler, President and CEO of the American Financial Services Association released the following statement:Read the rest

Some Legal Clarity on PPP Loans?
May 13, 2020

With uncertainty around the Small Business Administration’s (SBA) Paycheck Protection Program (PPP) and promised extra scrutiny by the Administration, some businesses are considering returning PPP funds they received. While… Read the rest

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