American Financial Services Association - New Data: Why Consumers Struggle Paying Bills
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New Data: Why Consumers Struggle Paying Bills

New Data: Why Consumers Struggle Paying Bills

New Data: Why Consumers Struggle Paying Bills

New Data: Why Consumers Struggle Paying Bills| August 5, 2021

What makes paying bills so hard? While other payment experiences (such as ecommerce, P2P and subscriptions) are simplifying the process, bill pay continues to lag in customer experience and innovation continues to widen the gap for consumers.The good news? It doesn’t have to be. There are simple, actionable tips you can take to ease the process for your customers. In this webinar, we’ll share findings from our research “How Consumers Pay Bills: Expectations vs. Reality” and discuss ways your peers are using payments technology to take the pain out of bill pay.

Speakers:
Matt Disbrow, Sales and Business Development Executive, PayNearMe
Steve Murphy, Senior Manager of Marketing and Communications, PayNearMe

Presentation Slides (PDF)