In this episode of the AFSA Extra Credit Podcast we talk with Jonathon Levin, CEO of Turner Acceptance about what his company has done to maintain high quality customer service during the COVID-19 pandemic. He also shared some of the important lessons he’s learned during his time as a leader in the consumer credit industry.
Jonathon also talks with us about the other hat he wears as Vice Chair of the AFSA Education Foundation and the important role that he believes financial education plays in the lives of consumers and the health of the consumer credit market broadly.
After our conversation with Jonathon, Rhonda Ashburn, Executive Director of AFSAEF joins us to talk about the growth the Foundation’s personal finance program MoneySKILL has seen over the past year. We also chat about how you can donate to the AFSAEF – the end of the year is the perfect time!
LISTEN
Jonathon Levin & Rhonda Ashburn on the Importance of Financial Education
Dec 01, 2020
In this episode of the AFSA Extra Credit Podcast we talk with Jonathon Levin, CEO of Turner Acceptance about what his company has done to maintain high quality customer service during the COVID-19 pandemic. He also shared some of the important… Read the rest
Happy Thanksgiving
Nov 26, 2020
In observance of the Thanksgiving holiday, AFSA will be closed on Thursday, November 26 & Friday, November 27. As always, the AFSA team will remain vigilant and will keep you informed of any breaking news of import to the industry.
From … Read the rest
AFSA, Trades Meet with FCC on Call-Blocking
Nov 24, 2020
This week, the American Financial Services Association (AFSA) and industry trade associations met with the Federal Communications Commission’s (FCC) Consumer and Governmental Affairs Bureau regarding proceedings before the FCC arising… Read the rest
CFPB Hosts Combined Advisory Committees Meeting
Nov 23, 2020
Last week, AFSA staff attended the Consumer Financial Protection Bureau’s (CFPB) virtual advisory committee meetings at which members discussed the agency’s recent initiatives and rulemakings, along with broader discussions on COVID-19-related… Read the rest
LISTEN | Danny Cantrell on Multichannel Communications & More
Nov 19, 2020
In this episode of the AFSA Extra Credit Podcast, we talk with Danny Cantrell, CEO and Co-founder of Solutions by Text. Danny has played an integral role at AFSA and is a mainstay at AFSA conferences and events. His expertise and thoughtfulness… Read the rest
Auto Loan Accommodations: Insights from the Past, Applications for the Present
Nov 18, 2020
Join us on December 3 at 2:00 p.m. ET for Auto Loan Accommodations: Insights from the Past, Applications for the Present.
The COVID-19 pandemic significantly impacted consumers and businesses, and the auto industry is one of many that provided… Read the rest
SBA Should Modify PPP Loan Review
Nov 18, 2020
AFSA joined a coalition of 80 trade associations asking policymakers to revise a proposed Paycheck Protection Program (PPP) review process. The members of the organizations have been on the frontlines both delivering and receiving aid … Read the rest
CFPB Provides Critical Mortgage Resources for Consumers
Nov 13, 2020
The Consumer Financial Protection Bureau (CFPB) yesterday released a new suite of resources for consumers who may have difficult making mortgage payments as a result of the coronavirus pandemic.
AFSA encourages its members to share the … Read the rest
AFSA Congratulates Biden-Harris
Nov 12, 2020
Multiple media outlets have declared Joseph R. Biden, Jr., the winner in the 2020 presidential race. American Financial Services Association President and CEO Bill Himpler issued the following statement:
“The American Financial Services… Read the rest
Remember the AFSA Education Foundation in Your Year-End Giving
Nov 11, 2020
As a key AFSA stakeholder you know firsthand the value of the organization. Thirty years ago AFSA leaders like you stepped up believing an informed consumer is a good consumer and the AFSA Education Foundation was born! The Foundation’s primary… Read the rest