American Financial Services Association - Where Fraud Is Headed in a Post-Pandemic World
American Financial Services Association

Where Fraud Is Headed in a Post-Pandemic World

Where Fraud Is Headed in a Post-Pandemic World

Where Fraud Is Headed in a Post-Pandemic World | September 24, 2020

What should you be aware of and be planning for as markets begin to shift, and we begin to emerge in a post-pandemic world? PointPredictive’s Frank McKenna, Chief Fraud Strategist, defi’s Charles Sutherland, Chief Strategy Officer, and Earl Johnson, Director of Product Strategy, tackle the top fraud and risk trends you should be gearing up for now to be ready for 2021 and beyond.

Presentation Slides (PDF) 

PRESENTERS

Frank McKenna is the co-founder and chief fraud strategist for AI firm PointPredictive, a defi partner that focuses on solving application fraud for the auto lending industry. As an advocate for fraud managers and fraud data scientist, Frank has dedicated his career to fighting fraud across the world. He has worked with over 200 banks, lenders, and finance companies, helping them solve fraud issues that impact their customers.

Charles Sutherland, chief strategy officer, defi SOLUTIONS, has more than 25 years in technology management and strategy with companies such as Sagent Lending Technologies, Fiserv, and Accenture. At defi, Charles leads strategy, product management, and marketing with a focus on improving the experience of lenders and consumers.

 

As director, product strategy at defi SOLUTIONS, Earl Johnson is responsible for its eCommerce solution (defi CONNECT) and analytics platform (defi ANALYTICS). Earl draws on his 20+ years of automotive OEM and captive finance experience in the U.S. and abroad to deliver online solutions across the borrower journey that empower lenders, dealers, and borrowers to conduct business in today’s digital world.