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American Financial Services Association

Scarlett Smith

Scarlett Smith

PeopleWomen's Leadership Council

Scarlett Smith

VP Sales, Auto, Consumer and Equipment Finance
FIS

Scarlett is a Vice President of Sales at FIS™, the world’s largest global provider dedicated to financial technology solutions. As a 30-year veteran of the firm, Scarlett focuses on the business needs of the automotive, consumer, and equipment finance industries. This dedication allows her to truly understand her clients’ needs and help them meet their IT transformation objectives. Scarlett has proudly served as Chair of the AFSA Business Partner Board from 2015 - 2017. She received the AFSA Distinguished Service Award in 2017. Furthermore, she was instrumental in the establishment of AFSA University, which provides critical regulatory training courses to member companies. She is a magna cum laude graduate of Harding University holding a B.B.A degree with a major in Management Information Systems. Scarlett has two boys, Clayton (22) and Grant (18) and enjoys spending time with her family traveling, boating on Lake Ouachita in her home state of Arkansas and supporting the Arkansas Razorbacks.

Areas of Expertise
Business Development and Strategy, Sales

Areas of expertise upon which I would like to continue learning.
Business Strategy, Negotiation Skills

What three keywords best describe you?
Happy, Energetic, Observant

Personal Motto
This too shall pass.

What are you passionate about?
Family

What is something interesting about you that members might not know?
While with three others on a work trip in the suburbs of Paris, France, we were mugged. I was the only one not hurt or didn’t have something stolen because I pretended to know karate.

Who has been a role model for you?
I have had many role models and continue to add more.

What are you most proud of?
My boys.

MENTORING
What would you say are the key success factors for a mentoring relationship?
The mentor should encourage the person they are assisting to do things in a manner that is comfortable for them while stretching their comfort zone. A person should be able to ask for guidance without feeling embarrassed.

What advice would you give yourself as a young executive?
Find a sponsor and a mentor, which may not be the same person. Listen and take advise. Be persistent and don’t give up. Raise your hand and ask for an assignment or job. Ask others how you may help them.

What do you know now that you wish you knew when you started your career?
When you are responsible for something, get involvement from whomever you need to be successful, even if they have more experience, are at a higher level than you or get the glory. You will have done your job.