Mona Donahoe
EVP, Central OperationsRepublic Finance, LLC
Mona is a senior executive at Republic Finance where she manages the Central Operations Functions, Digital, Project Management Office and RPA. Her expertise is in financial services operations with over 30 years of experience with a deep background in customer service, sales, collections, and back office operations. She has successfully led large global teams across multiple locations. Known for thriving in fast-paced, high-complexity environments, Mona combines business acumen with a passion for execution and change. Her customer-centric philosophy and approachable, inclusive leadership style foster high-performing, engaged teams. She excels at reducing costs and losses, increasing revenue, and implementing effective technology and processes to maximize results while improving customer loyalty.
My Areas of Expertise: i.e. strategy, marketing, team building, executive management:
Leadership, team building, strategic design, revenue enhancement, change management, process improvement, entrepreneur, executive management.
Areas of expertise upon which I would like to continue learning:
I am always looking for new and innovative ways to improve processes for customers, employees and the business.
What three keywords best describe you?
Optimistic, Approachable, Hardworking
Personal Motto:
Nobody cares how much you know, until they know how much you care.
What are you passionate about?
Creating a team that works hard and celebrates everyone’s accomplishments.
What is something interesting about you that members might not know?
I lived in India for seven years.
Who has been a role model for you?
Aside from my parents, I had a female boss that was an EVP and she had seven children.
What are you most proud of?
Balancing a career and raising my son to be an independent successful young man.
MENTORING:
a. What would you say are the key success factors for a mentoring relationship?
Listen, be frank and honest, set expectations and follow through.
b. What advice would you give yourself as a young executive?
As a woman, you have to do more than good work, you have to make sure people know you do good work.
c. What do you know now that you wish you knew when you started your career?
Don’t be afraid to take chances.
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