Kristina Bolte
Senior Vice President | National Product & Strategy ExecutiveU.S. Bank National Association
Kristina K. Bolte is Senior Vice President and National Product & Strategy Executive for Dealer Services at U.S. Bank. In this role, she leads product strategy and development across auto, marine, and RV lending, with responsibility for market intelligence, pricing strategy, and enterprise change management. Her scope includes project management, reporting, system configuration, and governance controls. Kristina also oversees the direct-to-consumer product portfolio, including leadership of the National Vehicle Concierge team.
Kristina began her career in network television broadcast promotions and digital marketing before transitioning into financial services. She joined U.S. Bank in 2011 as a User Experience Strategist supporting the Student Lending division and later advanced into the broader direct-to-consumer lending organization. There, she built and led enterprise risk management programs encompassing audit and issue management, quality control, and comprehensive business control frameworks.
Kristina has played a key role in digitally transforming the Dealer Services business by digitizing the end-to-end direct-to-consumer product suite and expanding it nationwide, launching an authenticated digital dealer portal to support dealer clients, and introducing new client-facing digital tools, including U.S. Bank Vehicle Manager.
My Areas of Expertise: i.e. strategy, marketing, team building, executive management?
Strategic Planning, Communication, Product/Project Management, Digital Innovation & Employee Development
Areas of expertise upon which I would like to continue learning.
Credit modeling, capital markets
What three keywords best describe you?
Positive, Passionate & Collaborative
Personal Motto:
What have you done today to make you feel proud?
What are you passionate about?
Helping develop others and driving for positive change & better experiences for our customers & associates.
Who has been a role model for you?
My parents. My mother for always seeing the good or opportunity in every person or situation, and my father for working hard through adversity and accomplishing all of his goals.
What are you most proud of?
The family I have created and seeing the accomplishments, growth and successes of those around me.
MENTORING:
a. What would you say are the key success factors for a mentoring relationship?
Building a circle of trust where you can have real, candid and valuable conversations. Being open to hear and accept feedback in a positive and safe space.
b. What advice would you give yourself as a young executive?
Nobody is perfect or expects you to be perfect. Believe in yourself and your abilities.
c. What do you know now that you wish you knew when you started your career?
When something goes wrong, it is an opportunity to learn, grow and be better.
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