American Financial Services Association - Overcoming Consumers Security Concerns to Drive Digital Bill Payment Adoption
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Overcoming Consumers Security Concerns to Drive Digital Bill Payment Adoption

Overcoming Consumers Security Concerns to Drive Digital Bill Payment Adoption

Overcoming Consumers Security Concerns to Drive Digital Bill Payment Adoption | August 19, 2021

Today’s consumers are feeling less confident in data security – less than half of consumers feel their financial data is more secure when paying bills than it was five years ago, according to the latest ACI Speedpay Pulse study. These perceptions are preventing some consumers from adopting digital billing and payment channels. Join Gene Scriven, Head of Global Information & Corporate Security at ACI Worldwide, and Tom Donovan, Sr Solutions Consultant at ACI, to learn more about how lenders can ensure secure, compliant bill payment processes as well as best practices in reassuring borrowers that their financial data is secure.

Presentation Slides (PDF)