American Financial Services Association - How to collect faster payments while increasing your consumer satisfaction
American Financial Services Association

How to collect faster payments while increasing your consumer satisfaction

How to collect faster payments while increasing your consumer satisfaction

How to collect faster payments while increasing your consumer satisfaction | May 20, 2021

Consumers are increasingly using digital wallets, chatbots, and other advanced payment channels in their everyday lives, and as a result, expectations to engage similarly with their lenders are at an all-time high. Now is the time to modernize your billing and payment experience for your customers and your staff. Join Paymentus to explore the importance and impact of supporting innovative digital payment methods while also covering unique ways to support your customers who need financial flexibility now and beyond the pandemic.

Presentation Slides (PDF)

We’ll cover –
Digital wallets as secure payment tools and advanced payment methods that drive customer satisfaction and on-time payments within your existing investments in self-service
Secure Service® – patented technology that allows your remote customer service staff to take PCI compliant loan payments over the phone
Hosted/SaaS-based solutions that provide flexibility, scalability, and minimal IT resources to implement and best practices optimal integration with your loan management system

Presenters: Nelly Meyer, Regional Sales Director, Paymentus and Doug Reynolds, Regional Sales Director, Paymentus