The Loan Is Booked. The Profit Isn’t.
Servicing Is Eating Originations: What Lenders Are Missing After the Loan Is Booked
August 13, 2026 at 2:00 p.m. ET
Auto lending has traditionally focused on winning at origination, but the next competitive advantage may come from managing the portfolio after the loan is booked. This session explores how servicing has become a key driver of risk management, retention, and profitability. We’ll examine emerging downstream risks, including repossessions, GAP, total losses, and vendor complexity, and highlight strategies financial institutions can use to improve asset intelligence, reduce losses, and strengthen customer relationships.
Speakers:
John Elias, Sales Specialist, Auto Finance Business Development
Suzi Straffon, Director, Finance Company Markets
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The Loan Is Booked. The Profit Isn’t.
Servicing Is Eating Originations: What Lenders Are Missing After the Loan Is Booked
August 13, 2026 at 2:00 p.m. ET
Auto lending has traditionally focused on winning at origination, but the next competitive… Read the rest
August 20, 2026 at 2:00 p.m. ET
Consumer lenders closely monitor the cost of accepting payments, often focusing on transaction fees and processor invoices. But what if those costs represent only a small fraction of what it actually takes to… Read the rest
Consumer confidence slid again in July. The Conference Board reported Tuesday that its Consumer Confidence Index fell to 90.8 — below the 92.3 economists expected — as Americans’ assessment of current business and labor market conditions… Read the rest
August 13, 2026 at 2:00 p.m. ET
Auto lending has traditionally focused on winning at origination, but the next competitive advantage may come from managing the portfolio after the loan is booked. This session explores how servicing has become… Read the rest
“Industry Expertise” is sponsored content produced by AFSA’s Business Partners’ to provide thought leadership and best practices for AFSA member companies. For more information about this sponsored content opportunity, contact AFSA… Read the rest
AFSA President and CEO Celia Winslow will be testifying on Capitol Hill later this morning, examining legislative proposals to strengthen consumer protection. AFSA’s testimony, which you can read here.
Debt settlement companies advertise… Read the rest
This week, AFSA’s State Government Affairs team submitted a comment letter to the Colorado Attorney General’s Office in response to its request for informal stakeholder input on implementation of SB 26-189, the Colorado Automated… Read the rest
The Federal Deposit Insurance Corporation, the National Credit Union Administration, and the Office of the Comptroller of the Currency (“agencies”) have issuedÂ
Interagency Guidance on lending to borrowers who are not authorized to work
…
Read the rest
Acting CFPB Chairman Russell Vought appeared before the House Financial Services Committee this week, giving the Bureau’s semi-annual report to Congress. Although long-time former committee and Bureau staffer Brian Johnson has been … Read the rest
