AFSA Webinar | Servicing Is Eating Originations: What Lenders Are Missing After the Loan Is Booked
August 13, 2026 at 2:00 p.m. ET
Auto lending has traditionally focused on winning at origination, but the next competitive advantage may come from managing the portfolio after the loan is booked. This session explores how servicing has become a key driver of risk management, retention, and profitability. We’ll examine emerging downstream risks, including repossessions, GAP, total losses, and vendor complexity, and highlight strategies financial institutions can use to improve asset intelligence, reduce losses, and strengthen customer relationships.
Speakers:
John Elias, Sales Specialist, Auto Finance Business Development
Suzi Straffon, Director, Finance Company Markets
Presented by
July 29th, 2026
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