American Financial Services Association

SGA July White Paper: State AG Consumer Complaints

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SGA July White Paper: State AG Consumer Complaints

AFSA's July State Government Affairs white paper is now available. This month's white paper covers 2019 consumer complaint data from state Attorney General offices, the Federal Trade Commission and the Consumer Financial Protection Bureau. Consumer complaints inform the cases state attorneys general pursue and may drive the legislation an AG's office advocates for. Understanding emerging trends in complaints can help institutions anticipate, respond to, and potentially avoid problems with consumers, attorneys general, and lawmakers. The paper is available to AFSA members under the State Resources section of AFSA’s website.

July 2nd, 2020 by