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American Financial Services Association

Janet Smith

Janet Smith

Women's Leadership Council

Janet Smith

Chief Administrative Officer & Executive Vice President
Mariner Finance, LLC

Janet has spent almost her entire career and more than 25 years in the consumer finance industry. She has held various positions at The Associates, OneMain, Citigroup, and Mariner Finance. Primary areas of focus include Human Resources, Employment Law, Regulatory, Training, and Complaint Management. Janet is a graduate of Austin College, The University of Texas School of Law, and Southern Methodist Cox School of Business. She is married to John Wright, and has three daughters.

Areas of Expertise
Training, Administrative Services, Executive Coaching, Investigations, Communications, Diversity

Areas of expertise upon which I would like to continue learning.
All of the above

What three keywords best describe you?
Courageous, Smart, Stubborn

Personal Motto
I always tell my team members that they need to be able to say four things: I was wrong. I need help. I am sorry. I do not know. I read this in novel by Louise Penny, and it has stuck with me.

What are you passionate about?
Doing the right thing

What is something interesting about you that members might not know?
I am a member of the Daughters of the American Revolution

Who has been a role model for you?
My grandmother, mother and father

What are you most proud of?
My children


What would you say are the key success factors for a mentoring relationship?
The mentee needs to define what he/she wants from the relationship.

What advice would you give yourself as a young executive?
Take credit for your work.

What do you know now that you wish you knew when you started your career?
Good work is not enough. You also need to maintain networks and relationships.