American Financial Services Association - How to Win in 2018: New Loan Servicing Strategies | Recorded November 2, 2017
American Financial Services Association

How to Win in 2018: New Loan Servicing Strategies | Recorded November 2, 2017

How to Win in 2018: New Loan Servicing Strategies | Recorded November 2, 2017

Each year, you have to up your game. Customers are raising their expectations for how they want to do business with you. Our new survey tells us that to keep up, auto finance and installment lenders have big plans for rolling out easier loan servicing experiences. Learn about those big plans — join us for this webinar to see the eye-opening survey results and find out

  • How to raise collector payments by 50% by shortening calls
  • 3 strategies lenders are using to improve compliance while simplifying the customer experience
  • The top 5 improvements lenders plan for loan servicing


Panelists:

Stephen Brannon, Senior Vice President – Shaw Systems


Bruce Newmark, Chief Operating Officer – United Auto Credit

Marc Sczesnak, Director of Product Management – ACI Worldwide

Webinar Resources:

Presentation Slides (PDF)