American Financial Services Association

Are You Complying with Borrower Communication Requirements?

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Are You Complying with Borrower Communication Requirements?

Complying with all the federal, state and judicial requirements impacting the vehicle finance industry can be daunting for many lenders and servicers which typically lack the legal and compliance resources of larger financial institutions. If not interpreted correctly, lenders and servicers are exposed to penalties, class action lawsuits, and more.

In Best Practices for Compliant Borrower Communications, we'll examine new and current regulations lenders need to be aware of:

  • What regulators expect regarding content
  • Timing and mailing methods
  • Best practices to mitigate risk
  • Avoid additional legal expenses
  • Building operational efficiencies into the compliance process

Some of the topics we’ll look at will be the revisions made to the Federal Rules of Bankruptcy Procedure, specifically focusing on rules that affect auto creditors. We will also look at recent developments in the areas of the TCPA, FDCPA, and SCRA. Other important topics will include:

  • Repossession
  • Personal property
  • Collateral protection

We’ll review state attorney general enforcement actions and take a look at state law changes that will affect the auto industry. We look forward to presenting this information to you on December 7th – join us then!

This webinar is part of the Business Partner Webinar Series and is presented by LenderLive.

November 28th, 2017 by